• Kuala Lumpur
  • Not Stated
  • Anywhere

Location: Kuala Lumpur

General Jobs Accountabilities
Support ICT infrastructure, systems, network, hardware and software to ensure efficient functionality & productivity in the Company.
Assist to administer day to day maintenance & monitoring of ICT network system, hardware, tool and support to users in other departments and to manage maintenance, implementation and perform in-depth troubleshooting on relevant ICT products and peripherals.
Support the installation of computer systems and ensure back-up systems operate effectively.
Assist for hardware/software upgrade, managing purchases, preparing budget and contributes to company policy with regards to quality standards and strategic planning.
Assist and support data capturing, compiling and analyzing data from the trust schools on timely manner.
Assist to support website & Portal update and maintenance.

Primary Functions / Responsibilities:
Head Office Function:-
1) ICT Infrastructure & Systems
Assist to troubleshoot technical issues with company software and productivity applications including CRM system, Microsoft Office 97/2003/2008/2010,
Outlook/Exchange standard 2008/2010, and Adobe product. Knowledge in VB, .NET is an advantage.
Support remote access and troubleshoot for branches
Assist to provide TCP/IP network and VPN support across various end use configuration
Monitor warranty of ICT equipment
Assist to develop web based/PC based applications, portal, databases and websites; and maintain company website, email server and others.
Assist in providing secure access to the network for remote users.
Ensuring the security of data from internal and external attack, and prevention from any unknown users.
Assist the maintenance and support to the existing PABX system, IP Digital Phone & Analog IIS Transport configuration.

2) Administration
Maintain a systematic filing system for the ICT Department.
Perform other duties related to the operations of the IT department, as required.
Prepare ICT and AV equipment setup for Company events.
Assist to update Anti-virus version.
Provide administrative assistance to company during events, etc.
Assist in document compilation and literature research.

3) ICT procurement & vendor management
Provide assistant to Procurement exercise for example calling for RFQ, prepare price comparison table, doing delivery follow up and stock update.
Assist to collating data on usage and requirement for ICT system requirements, ICT structure & diagram and assist in preparing budget quarterly and yearly.
Assist in identifying and monitoring new requirements; support Procurement in seeking competitive prices from reliable suppliers.

4) Quality Management
Assisting in monitoring and reporting on compliance to Quality Management System and monitor Retention of Quality Certification
Assisting in monitoring Licenses and subscription expiry and renewal.
Trust School Function:-
Assist with the development and implementation of MIS program.
Assist to develop reports and data analysis needed for the schools’ KPTs with the input from operation team using MS ACCESS
Assist to generate and compile reports required by the operation team.
Assist to create database required for schools’ surveys.
Assist in term of monitoring, evaluation and review of performance across the project(s) by providing appropriate data and producing evidence based statistical reports.
Other Responsibilities and Duties
Promote and adhere to the Company’s Vision and Values at all times.
Maintain high commitment to quality, positive attitude, accountability and enthusiasm at all times.
Observe culturally sensitive and appropriate behavior, dress codes and language at all times.

Academic Qualification
Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma,
Computer Science/Information Technology or equivalent.
Candidates who are certified and registered with the Microsoft Engineer Certificate is an advantage

Relevant Experience
Minimum 2 years of experiences in supporting the monitoring and maintenance ICT infrastructure and software/hardware peripherals.
Skills & Traits Required
Excellence in Microsoft Excel, Access, Windows 200X operating system and other OS.
Have a good knowledge in VB6/VB.Net, ASP, Access, SQL 2000/2005, IIS.
Have a good knowledge in Windows NT/2000/2003 Server/2008 Server & 2013
Post Date 16-Sep-14 jobsDB Ref. JMY400003002155483Five-day work week
Have a good knowledge in Website design and Portal interaction link.
Hands on experience with Windows Share point technologies and IIS.
Hands on experience with Photoshop and web development application
Proficient in graphic design, photo editing, & etc.
Must have done desktop support in the past.
Experienced with VB-Script and JavaScript.
Experienced in the use of spreadsheets, databases, statistics and other data
manipulation tools;
Experienced in the use and analysis of performance data;
Basic understanding of SQL , MySQL & .NET, PHP & Visual Basic programming
Be able to communicate effectively and produce reports in a range of styles to
suit different audiences.
Fluent in speaking and writing in English & Bahasa Malaysia.
Leadership Criteria
Ownership of job and timely completion of work.
Control of resources
Responsibility to meet deadline
Knowledgeable and creative
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